If you have purchased tickets by phone and wish to cancel your booking, you must call us at least one working day prior to the start of the event. To request a refund, users must log into their personal Eventbrite account. The Royal Institution may allow users to request ticket refunds on online ticket purchases through Eventbrite at our discretion. If you wish to cancel your booking, you must let us know 24 hours before the start of the event. Our liability in this case will be limited to the face value of your tickets. The Royal Institution will only guarantee a refund if the event is cancelled by us. In this instance we reserve the right to share your contact details with these third parties, solely for the purpose of providing you with information relating to that event. The Royal Institution occasionally runs events in partnership with other organisations, learned societies and charities. It is your responsibility to check that the tickets issued to you are accurate.

View the full Eventbrite terms of service ( ErrorsĮrrors made by you when entering your data, are your responsibility and the Royal Institution will not be held responsible for any inconvenience caused by the supply of incorrect personal information, nor will we offer refunds on any accidental purchases made. All information provided by you or collected by Eventbrite in connection with the Services is governed by Eventbrite's Privacy Policy, a copy of which is located at The Royal Institution reserves the right to send you emails relating to the specific event(s) you have booked. Online booking for Royal Institution events is run by a third-party service, Eventbrite ( To book Royal Institution events through Eventbrite users must register with Eventbrite and set-up user account with a unique email and password.

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